All batteries sold by batterymasteronline.com are sourced from the battery manufacturers and local importers which are distributed or sold online in Mauritius by BATTERY MASTER ONLINE LIMITED. Where as in countries other then Mauritius batterymasteronline.com sources from dealers and suppliers authorized by the battery manufacturers.
All products sold by us come with our or manufacturers' warranty and proper invoice. There are no hidden costs, extra taxes, or additional shipping charges on products offered by us.
Order Placement and Delivery Timings
You can place the order online anytime, all orders received before 1:00 PM Local Time are installed same day* (applicable as per selected delivery method on car batteries only). Orders received after 1:00 PM may be delivered the same day, if same day delivery is not possible, orders will be delivered the next working day. Orders received On Saturdays, Sundays or Holidays, may be delivered same day for additional delivery charges and installation charges. For Orders received on Saturday, Sunday and Public holidays the delivery will be scheduled for the next working day. PLEASE NOTE THAT DELIVERY METHOD AND TIME VARIES DURING CHRISTMAS AND NEW YEAR HOLIDAYS BETWEEN 22nd December Till 8th January Every Year.
The delivery is closed for Saturday, Sundays or Public Holidays. The 4 hours* delivery commitment is only applicable on car batteries where express delivery option is chosen by purchaser. If you are ordering any other product, please check out the respective product's detail page to know the delivery time. Delivery starts 10:00 AM onwards every day.
Once we receive your order, our respective delivery division shall call you to confirm the order, shipping details and your availability. Once the order is confirmed, the battery (ies) will be delivered to the shipping address provided.
Delivery:
For all listed cities in the website, the delivery is free of cost. ( Except Express Delivery ) Delivery area shall be entire city as per the respective State territory jurisdiction and limits defined by the city Municipal Corporation, authority or administration respectively.
In some of the Cities, locations because of the 'security reasons' same day delivery is not available after 4:00 PM. There shall be a 'Delivery charge' in case the shipping address is nearby (or within 10 km 'To and Fro') to any listed city. Delivery charges shall be calculated on the basis of (distance in km from the delivery point). The local city delivery division shall also mutually with customer decide upon the delivery charges which shall be nominal. The customer will be informed in advance of delivery charges (if any) via E-mail, phone or SMS. Only after the customer agrees to pay delivery charges, the product shall be delivered otherwise the order shall be treated as canceled. There may be a delay in delivery in case of any unforeseen or unavoidable circumstances like stock unavailability, heavy rains, traffic jams etc., cyclonic conditions.
Installation Information:
Installation of batteries for location above the ground floor up to second floor (without a working lift) is subject to nominal labor charges equivalent of USD 20. A working lift is mandatory for installation locations above second floor.
For UPS / solar i.e. the free installation is limited to connecting with the mains. It doesn’t cover any additional wiring/connections or any electrical accessories like wires, switches, sockets etc. Customer agrees to bear the respective extra cost in case any extra work or electrical item is required during installation. Installation will be carried out within 24 hours of delivery or later (as per the availability of the customer)
For installations in vehicles a nominal fee equivalent to USD 3/battery is applicable for all Japanese vehicles. And equivalent to USD 10 in case of Mercedes, BMW, Jaguar and Audi (excluding battery registration/coding after new battery installation) range of vehicles. All other vehicle, Lorries and commercial vehicles not mentioned above installation charge will be equivalent to USD 5.
* Subject to availability of stock and delivery.
